What is total quality management (TQM)? Is it something you can install, like a refrigerator? How do you know TQM when you see it?

GSCM326 Total Quality Management all weeks discussion, case study and Quizzes

Devry GSCM326 Week 1 Discussion DQ 1 & DQ 2

DQ 1

Total Quality Management (graded)

What is total quality management (TQM)? Is it something you can install, like a refrigerator? How do you know TQM when you see it?

DQ 2

A System Perspective (graded)

When we talk about a system view, what are we interested in and why? Why is a system view so important to have if you are going to implement TQM?

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